Jobs: Business Technology

Under the direction of the Technology Director, supports users in the operation of City-owned technology equipment in a local and wide area network environment. This includes but is not limited to front-end computers, cabling, and equipment maintenance.

Essential Duties are: Provides first-line support for all City staff equipment; Installs cables, software and hardware equipment and upgrades; monitors network and other infrastructure components of wide and local area networks; assists in the resolution of problems with the implementation, operation, and maintenance of hardware and software; provides one-on-one and group training for user questions; crawling under desks; ladder and operate bucket truck safely; lifting & carrying heavy objects up to 75lbs; carrying a radio and learn proper radio etiquette; monthly maintenance checks at tower locations; occasional tower climbing; managing backup rotation and offsite storage; safe and lawful driving of City vehicles. Other duties as assigned.

QUALIFICATIONS: Knowledge of Operating Systems (Windows 10 and up) and Windows Server 2019 and up is beneficial; network topologies and protocols (TCP/IP, etc.); principles and concepts of hardware and software installation; skill and ability to troubleshoot many situations logically (OS, hardware, software, printers, etc.); concepts of modern office practices, procedures, and equipment; oral, written, and honest communication skills to enable communication with non-technical staff and co-workers; correct English usage, spelling, grammar and punctuation; interpersonal skills including professionalism, tact, courtesy, and patience.

EXPERIENCE AND TRAINING:High school diploma; classroom training in a technology-related major field of study. Hands-on computer, peripheral, and network components use for hardware and software installation.

• Medical Insurance
• Dental Insurance
• Cafeteria Plan
• 401K or other Retirement Plan
• Paid Vacation
• Sick Leave

Recruitment of employees for positions in the City service shall be under the direction of the City Manager. It shall be the policy of the City to provide fair and equal opportunity to all qualified persons to enter City employment on the basis of demonstrated merit and fitness determined by fair and practical methods of selection, without regard to race, color, sex, disability, religion, age, national origin, ancestry, genetic information or sexual orientation. It shall be the policy of the City to fill each position in the City with the best available qualified employee.